1. Acceptance of Terms
By accessing or using RoofGenius ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
RoofGenius provides AI-powered insurance estimate analysis, supplement letter generation, and instant roofing quotes for roofing contractors. The Service includes document parsing, audit analysis, and automated letter generation to help identify missed revenue opportunities in insurance claims.
3. User Accounts
You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Payment Terms
Certain features of the Service require payment. All fees are non-refundable unless otherwise specified. Subscription fees are billed in advance on a monthly or yearly basis. You authorize us to charge your payment method for all fees incurred in connection with your use of the Service.
5. SMS / Text Messaging Terms
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from RoofGenius AI. This includes SMS messages for customer care, appointment reminders, order alerts, and account notifications.
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at roofgenius.ai.
Visit our Privacy Policy and these Terms of Service for full terms and conditions.
6. Acceptable Use
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service. You may not attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems. You agree not to upload malicious code or interfere with the proper functioning of the Service.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by RoofGenius AI and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any documents you upload, but grant us a license to process them for the purpose of providing the Service.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that the Service will be uninterrupted, secure, or error-free. The AI-generated analysis and supplement letters are provided as suggestions only and should be reviewed by qualified professionals before submission to insurance companies.
9. Limitation of Liability
IN NO EVENT SHALL ROOFGENIUS AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. Our total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.
10. Termination
We may terminate or suspend your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease. You may cancel your account at any time through your account settings.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of competent jurisdiction.
12. Contact Information
Questions about these Terms? Contact us at support@roofgeniusai.com or call (732) 484-4848 ext. 101.